How can my artist be separated if they have the same name as an artist already in your system?
The Client Support team will work with the Reference Data Group to devise a parenthetical to add to the artist listing at the album and track levels so the titles are moved into a different listing.
The parenthetical will typically note one of the following in relation to that artist:
music genre
country of origin
both.
Please submit a ticket below and describe the issue and someone from out Customer Support team will be in touch.
Related Articles
Why am I receiving the error "StartIndex cannot be larger than length of string. Parameter name: startIndex"?
When uploading music for Virtual Encode, I'm receiving an error "StartIndex cannot be larger than length of string. Parameter name: startIndex". What does that mean? Your file has artwork attached and/or extra coding. Please remove any artwork and ...
What if there is no image showing for an Artist, Album or Song dashboard?
Please submit artist and album artwork to: Submit a Ticket The image should be a JPEG file 250 kb in size squared at 1000 x 1000 pixels. It will be uploaded as soon as possible.
Why can I no longer see my music in the Virtual Encode system? Has it been retained?
Virtual Encode is a digital delivery site where you upload music and we remove it for encoding. Music is stored on the Virtual Encode site for 30 days. After 30 days the music is removed to make room for new music uploads. After 2 years, the history ...
If I can't use Virtual Encode, can I still submit my music?
If you can't use Virtual Encode, you can send mp3's to media@bdskc.com. In the request, include the following: mp3 file Artist Name Song Title Label name (If you have one) Mix Type or what version it is (Radio, album, explicit, clean, remix etc.)
How do I register UPC/EAN codes?
Go to the Title registration page here. Enter a valid e-mail address: Select your country to register in. (You will select US, CA, or Both) If you need Global, you will pick both. Select the format of your product from the drop down list: Enter the ...