Additional Verification Needed for Venues

Additional Verification Needed for Venues

Hello, This is regarding the (Insert Show Info Here) reports in atVenu.
We are going to need some additional verification before we are able to approve these sales for processing. Please provide us with each of the below elements to aid in our verification of these sales:

Photos
The merchandise booth/table set up at the venue
Fans purchasing the CD, LP, cassette, etc. at the merchandise table
The audience during the performance
Videos The audience during the performance Audience members purchasing the CD, LP, cassette, etc.
Promotions
Flyers (physical and/or digital) that display the artist’s name, venue name, date of the performance, etc.
Links to online event pages for the performance
This can include Facebook events, ticket purchase links, venue event calendars, etc.

Without these items listed above being submitted no later than Friday at 12:00pm EST, we may be unable to approve these sales for our processing, per our venue sales policy.
Thanks!
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