How do I activate my account?
To access Music Connect, you must have an active Luminate Data account. Once your account has been set up, you should receive an email titled: "Activate Your Music Connect Account Now" (the email is sent from "Luminate Data < noreply@LuminateData.com ...
How do I access Music Connect?
Please visit https://musicconnect.mrc-data.com/ to access Music Connect. Music Connect is a subscription-based service, which requires an active "Luminate Data" account. If you do not have a Luminate Data account and would like to know more about ...
Why do you need access to my email address?
When you log in for the first time, we request permission to view your email address. Your email address is used as your user name. If you do not allow us to view your email address, you will not be able to use Music Connect. For more details about ...
Why am I getting a Locked Out error message?
To protect the security of your account, we block any login after 10 unsuccessful login attempts. Please visit this page to unlock your account and restore access. If you believe someone else tried accessing your account, we also recommend changing ...
What do I do if I didn’t get a welcome email or the link in my welcome email has expired?
Your activation email is valid for 90 days. Please search your inbox for an email titled "Activate Your Music Connect Account Now" (make sure to look in the Spam folder as well). In case the email was marked as Spam, please move it to your inbox. Add ...
How do I request a new password?
If you do not remember your password, please follow the following steps: Click on the "Need help signing in?" link at the bottom of the login screen. Click on the "Forgot password?" link. Enter your email address in the "Reset Password" screen. Click ...