Transition Questions
Where can I compare airplay and streaming data side by side in Music Connect? Metro Radio Streaming!
NOW AVAILABLE: Metro Streaming Airplay (MRS) in Luminate Music Connect: How do I find Metro Radio Streaming? Contrast local streaming data (DMA in the United States and CMA in Canada) with radio data powered by MediaBase in Luminate's newest feature ...
I am not an active BDS Subscriber, but I received an email about a transition to Mediabase. What should I do?
The Short answer is nothing! We wanted to let all of our clients, past and present, know about this partnership! The BDS product suite has been sunset. Mediabase will be the industry provider of airplay and fuel the airplay data within the Luminate ...
What if I do not currently subscribe to BDS or Mediabase for airplay data? Who should I contact?
If you are a Label, or another non-radio entity, please contact the Mediabase Sales Department at salesdept@mediabase.com. If you are in the radio industry, in the United States, please contact support@mediabase.com. If you are in the radio ...
Will Mediabase provide monitoring for stations?
Mediabase currently monitors the airplay of over 2,500 radio stations, updated continuously. Mediabase produces historic and current airplay data for U.S. and Canadian radio stations, satellite radio, and music television. Formats monitored include ...
Does this mean Mediabase clients will be able to access streaming information?
Yes. DMA Connect, the National and DMA streaming data access product, will be available for Mediabase clients through Mediabase early in 2023. More info from your Mediabase representative. If you are in need of streaming data prior, please contact ...
Will BDS still be monitoring radio airplay?
No, Mediabase will be the industry provider of airplay. All BDS products were sunset on 11/01/2022. Mediabase will be the provider of airplay data within Luminate's Music Connect. For more information: What does this mean for today's clients of ...
Is there training available on how to use the Mediabase and Luminate systems?
Luminate will be hosting multiple webinars for recently onboarded BDSradio users detailing the new Metro Radio Streaming (MRS) module where you can compare airplay with streaming data. Attendees will get an overview of all the features you will have ...
What does this mean for today's clients of Mediabase and Luminate products (BDS/Music Connect)?
There will be no change for Mediabase and Luminate Music Connect customers. Customers using BDS Products AND Music Connect will see the BDS portion of their contract assigned to Mediabase. For active and in-contract Luminate BDS customers: As of ...
If I subscribe to both Mediabase and Luminate products today will I still have to subscribe to both?
Yes. To access radio airplay data and streaming national/dma data. More details to come upon your contract renewal. Please contact us if your company or division has two separate paying contracts, not part of a group deal, for each Mediabase and ...
Will the Mediabase and Billboard panels still be separate?
Yes, the panels will remain separate. During this transition there may be an adjustment period within Billboard based on the stations that are currently monitored.
Are you merging websites/products/companies or will they remain separate?
This is NOT a merger of companies, but a partnership to provide mutual clients with the best data and product offerings possible. If you were a user of any BDS products, you should have received an account from Mediabase. Please contact Mediabase at ...
Will Luminate offer access to the National and Local DMA/CMA Streaming Data that Mediabase doesn't?
MediaBase today does not offer any streaming data. Will Luminate offer access to National and Local DMA/CMA Streaming Data? Yes. Luminate provides, and will continue to provide, US and Canada national and metro/regional (DMA/US, CMA/Canada) ...
What is the future of BDSradio.com, Encore, Music Tracking, and RealTime?
All BDS products were sunset on 11-01-2022. For more information: What does this mean for today's clients of Mediabase and Luminate products (BDS/Music Connect)? What if my BDS contract is expired, is expiring before 11/1/2022, or has already expired ...
Can we get out of our BDS agreements now? When are we allowed to cancel?
This announcement is happening well before our transition to provide customers time to plan. As outlined in our contract we will continue to provide the BDS service as agreed so there are no changes to your current contract. Please check out the new ...
When is Luminate winding down BDS?
All BDS products have been decommissioned as of 11-01-2022. If you were a user of any BDS product you should have received a Mediabase login. If you were a user specifically of BDSradio, you also should have received credentials for Luminate's Music ...