Luminate Clients
Where can I find the Billboard charts?
Here is a link to the Billboard charts. (Posted on Tuesdays for Billboard Pro subscribers) You can also find Billboard charts within Music Connect: Clicking the star next to any chart saves it as a favorite. For more information on the Charts within ...
What if my BDS contract is expired, is expiring before 11/1/2022, or has already expired and I have not renewed?
If you are in the radio industry, in the United States, please contact support@mediabase.com. If you are in Canada, please contact Brett Gelfant at brett@mediabase.com.
As a BDS user licensed for streaming data access (national and DMA), how will I access that information?
AVAILABLE 10-31-22 There will be a Streaming data specific application (Metro Radio Streaming or MRS) that provides a streaming data view for national and regional (DMA for the United State, and CMA for Canada) activity consistent with the BDS ...
Will my current Luminate representative remain the same?
Labels: You will continue to work with the same representative from Luminate. Please contact Luminate Client Support if you have any further questions regarding who your Luminate representative is. In the event that you require airplay data, you will ...
I do not currently subscribe to Mediabase for airplay data. Who should I contact?
Labels: Please contact the MediaBase Sales Department at salesdept@mediabase.com. Radio: Please contact MediaBase support at support@mediabase.com. Someone who works with MediaBase radio station partners will be in touch.
Will Luminate's BDS family of products go away?
Luminate BDS products will continue to update at least through 11/1/2022. After that date they will be retired. What does this mean for today's clients of Mediabase and Luminate products (BDS/Music Connect)?
What products / services will Luminate continue to offer radio stations, promotions, and others related to the industry?
Luminate will continue to integrate radio airplay into our broader music consumption offerings. More to come on specific products and features in the near future.
I'm a BDS subscriber/user. What do I do?
Nothing now. Keep using BDS. We will provide more information on the timeline, and options for radio airplay and streaming (national/DMA) data, soon.