Luminate Clients
Where can I find the Billboard charts?
Here is a link to the Billboard charts. (Posted on Tuesdays for Billboard Pro subscribers) You can also find Billboard charts within Music Connect: Clicking the star next to any chart saves it as a favorite. For more information on the Charts within ...
What if my BDS contract is expired, is expiring before 11/1/2022, or has already expired and I have not renewed?
If you are in the radio industry, in the United States, please contact support@mediabase.com. If you are in Canada, please contact Brett Gelfant at brett@mediabase.com.
As a BDS user licensed for streaming data access (national and DMA), how will I access that information?
AVAILABLE 10-31-22 There will be a Streaming data specific application (Metro Radio Streaming or MRS) that provides a streaming data view for national and regional (DMA for the United State, and CMA for Canada) activity consistent with the BDS ...
I do not currently subscribe to Mediabase for airplay data. Who should I contact?
Labels: Please contact the MediaBase Sales Department at salesdept@mediabase.com. Radio: Please contact MediaBase support at support@mediabase.com. Someone who works with MediaBase radio station partners will be in touch.
Will Luminate's BDS family of products go away?
Luminate BDS products will continue to update at least through 11/1/2022. After that date they will be retired. What does this mean for today's clients of Mediabase and Luminate products (BDS/Music Connect)?
What products / services will Luminate continue to offer radio stations, promotions, and others related to the industry?
Luminate will continue to integrate radio airplay into our broader music consumption offerings. More to come on specific products and features in the near future.
I'm a BDS subscriber/user. What do I do?
Nothing now. Keep using BDS. We will provide more information on the timeline, and options for radio airplay and streaming (national/DMA) data, soon.
Become a Luminate sales data reporter in the USA!
Independent brick & mortar record stores, as well as online marketplaces, in the USA can apply to submit their sales for inclusion in the Luminate music consumption metrics and Billboard charts.
If you would like to become a sales reporter to Luminate, please fill out This Form.
Luminate Next Gen Products Knowledge Base
As Luminate prepares for the Next Generation of Connect, if you have begun using Next Gen Connect please visit our
Next Gen Knowledge Base:
As well as information on Luminate's Next Gen Connect you'll also find articles about Luminate Streaming Film and TV platform SVM, Quansic's metadata matching and cleansing services, and more.