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From any page within the Knowledge base go to the top right corner and use your Luminate Music Connect credentials to login:
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Related Articles
Why do I only see "0 of 1" on the client tracking page after uploading music?
If on the client tracking page you see "0 of 1" in the Upload column that means your music has been encoded and the audio has been deleted from the site. Why can I no longer see my music in the Virtual Encode system? Has it been retained?
How do I find Metro Radio Streaming?
From the Luminate Music Connect home page, click the home icon in the upper left hand corner: Click the Home icon will present a list of modules, simply click on Metro Radio Streaming: You're ready to get started exploring Metro Radio Streaming. If ...
Music Connect Welcome Guide
Welcome to Music Connect, your guide to the world of music consumption data. Music Connect provides a holistic view of the music industry, where you have the ability to deep dive into datasets to uncover insightful metrics, identify trends and track ...
What are Global Hits?
Global Hits data in Luminate Music Connect are the Top 25 songs, updated weekly, for a country based on that country's streams and download sales. And Country Level Data exports (grouped by region) updated several times a week with a weekly summary. ...
Why can I no longer see my music in the Virtual Encode system? Has it been retained?
Virtual Encode is a digital delivery site where you upload music and we remove it for encoding. Music is stored on the Virtual Encode site for 30 days. After 30 days the music is removed to make room for new music uploads. After 2 years, the history ...