How do I see more Knowledge Base articles?

How do I see more Knowledge Base articles?

Make sure you are seeing our entire library of Knowledge Base articles by making sure you are logged in.

From any page within the Knowledge base go to the top right corner and use your Luminate Music Connect credentials to login:

 

From Music Connect, access the Knowledge Base from either places pointed out below:



Remember after being directed to the Knowledge Base, please login with your Luminate Data credentials to view all the articles available to you as a client.

If you do not have access to Music Connect here's further reading:



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