Why is my music upload status showing "rejected" or "hold"?
This means the file had an error when encoding.
This could be due to:
- Attached artwork on the file. Fix: Please remove artwork.
- The mp3 didn't match our systems required settings. Fix: Make sure your MP3's have the following settings:
- Bit Rate: 128 Frequency
- Sample Rate: 44100
- Mode: Stereo
- No Artwork
- No ID3 Tagging
If you do not have a way to change or convert the file to an mp3, you can email the file to email@example.com.
In the email body, please include:
- Artist Name
- Song title
- Label (If you have one).
If I can't use Virtual Encode, can I still submit my music?
If you can't use Virtual Encode, you can send mp3's to firstname.lastname@example.org. In the request, include the following: mp3 file Artist Name Song Title Label name (If you have one) Mix Type or what version it is (Radio, album, explicit, clean, remix etc.)
How long does it take to get my song encoded using Virtual Encode?
Once your song is uploaded for Virtual Encode, it can take up to 3 business days to complete. This could vary if we are experiencing high volumes of new music for encoding.
Can I upload m4a files to Virtual Encode?
No, M4a files are not accepted into the Virtual Encode system. You can convert to mp3 by using a converter program or using iTunes. How do I convert my files to MP3?
Why can I no longer see my music in the Virtual Encode system? Has it been retained?
Virtual Encode is a digital delivery site where you upload music and we remove it for encoding. Music is stored on the Virtual Encode site for 30 days. After 30 days the music is removed to make room for new music uploads. After 2 years, the history ...
How do I know if my song encoded on Virtual Encode?
You can see the current status of your upload by going to "My Media".