Why do I only see "0 of 1" on the client tracking page after uploading music?
If on the client tracking page you see "0 of 1" in the Upload column that means your music has been encoded and the audio has been deleted from the site.
Why can I no longer see my music in the Virtual Encode system? Has it been retained?
Virtual Encode is a digital delivery site where you upload music and we remove it for encoding. Music is stored on the Virtual Encode site for 30 days. After 30 days the music is removed to make room for new music uploads. After 2 years, the history ...
How long does it take to get my song encoded using Virtual Encode?
Once your song is uploaded for Virtual Encode, it can take up to 3 business days to complete. This could vary if we are experiencing high volumes of new music for encoding.
Why did my song disappear from my Virtual Encode account?
The Virtual Encode website allows you to see all of songs you have uploaded for encoding into the BDS system along with information about when they were encoded. For capacity reasons, songs disappear from Virtual Encode after a finite period of time. ...
How do I know if my song encoded on Virtual Encode?
You can see the current status of your upload by going to "My Media".
If I can't use Virtual Encode, can I still submit my music?
If you can't use Virtual Encode, you can send mp3's to firstname.lastname@example.org. In the request, include the following: mp3 file Artist Name Song Title Label name (If you have one) Mix Type or what version it is (Radio, album, explicit, clean, remix etc.)