What if there is no image showing for an Artist, Album or Song dashboard?
Please submit artist and album artwork to:
Submit a Ticket
The image should be a JPEG file 250 kb in size squared at 1000 x 1000 pixels.
It will be uploaded as soon as possible.
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Music Connect Performance Dashboard Tour
This is the second video of our Music Connect Quickstart Guide. This video covers the performance dashboard for any title within Music Connect. This is the second video in a series, please click here if you have not viewed the first one. Get ...How can my artist be separated if they have the same name as an artist already in your system?
The Client Support team will work with the Reference Data Group to devise a parenthetical to add to the artist listing at the album and track levels so the titles are moved into a different listing. The parenthetical will typically note one of the ...Why is my music upload status showing "rejected" or "hold"?
This means the file had an error when encoding. This could be due to: Attached artwork on the file. Fix: Please remove artwork. The mp3 didn't match our systems required settings. Fix: Make sure your MP3's have the following settings: Bit ...How do I register my song?
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When registering, please select the genre that most closely matches the genre of your song/album. However, Billboard makes all final decisions on genre flagging.