What do I do if I didn’t get a welcome email or the link in my welcome email has expired?
Your activation email is valid for 90 days. Please search your inbox for an email titled "Activate Your Music Connect Account Now" (make sure to look in the Spam folder as well).
In case the email was marked as Spam, please move it to your inbox and add "firstname.lastname@example.org
" to your safe senders or contacts list.
If you still can't locate the email, please submit a ticket (by clicking the "Submit a ticket" button below) and we will resend it.
Music Connect Welcome Guide
Welcome to Music Connect, your guide to the world of music consumption data. Music Connect provides a holistic view of the music industry, where you have the ability to deep dive into datasets to uncover insightful metrics, identify trends and track ...
I want to receive an email containing the airplay charts.
In BDSRealtime go to "Monday .PDF" to set up a weekly email that contains the airplay charts. After selecting the Charts you want to receive on the "Charts" tab be sure to go to "Get Reports" and select whether you want to recieve the "Monday Morning ...
How do I activate my account?
To access Music Connect, you must have an active "MRC Data" account. Once your account has been set up, you should receive an email titled "Activate Your Music Connect Account Now" (the email is sent from "MRC Data <email@example.com>"). ...
Why do you need access to my email address?
When you log in for the first time, we request permission to view your email address. Your email address is used as your user name. If you do not allow us to view your email address, you will not be able to use Music Connect. For more details about ...
How do I update an email or phone number of my Virtual Encode account?
Submit a ticket below or send an email to firstname.lastname@example.org. In the ticket or email, let us know you have a Virtual Encode account. In the request include the following: First & Last Name of the account user Specify what ...