Invoice from Luminate or Billboard
It appears that an invoice, numbered 11398-2022/05 (It's possible you received a different invoice), was incorrectly issued to our network earlier today. We're looking into the cause of this.
In the meantime, please disregard and delete the invoice and the email that you received.
Please do not click on any links in the email.
Will my current Luminate representative remain the same?
Labels: You will continue to work with the same representative from Luminate. Please contact Luminate Client Support if you have any further questions regarding who your Luminate representative is. In the event that you require airplay data, you will ...
Why do you need access to my email address?
When you log in for the first time, we request permission to view your email address. Your email address is used as your user name. If you do not allow us to view your email address, you will not be able to use Music Connect. For more details about ...
Is there training available on how to use the Mediabase and Luminate systems?
Luminate will be hosting multiple webinars for recently onboarded BDSradio users detailing the new Metro Radio Streaming (MRS) module where you can compare airplay with streaming data. Attendees will get an overview of all the features you will have ...
What do I do if I didn’t get a welcome email or the link in my welcome email has expired?
Your activation email is valid for 90 days. Please search your inbox for an email titled "Activate Your Music Connect Account Now" (make sure to look in the Spam folder as well). In case the email was marked as Spam, please move it to your inbox and ...
How is Luminate different from other music data providers?
Luminate is the industry standard source measurement platform for music consumption tracking sales, streams, downloads, audience impressions, and airplay. Only Luminate aggregates data directly from all the major DSPs/streaming providers, over 2,000 ...